Results
What People Are Saying About SmartWork!
“Anupa understands how technical projects work. Her strong background in project management, procedures, documentation and technical training helped us to find costly inefficiencies. She also created easy-to-follow training materials to support our processes. I'd say that she also understands our unique business, which is a substantial benefit.”
Karl Lomberk,
Client Services Director
Process Efficiency Training
“ l learned to recognize when I was being reactive so I have been able to think it through first and be more responsive instead of reactive. I now better manage my own as well as the client's time.”
Wesley Albert,
Operations Director
Communications Best Practices
“Anupa has a rare mix of productivity and ambition which sets her apart from the rest. She is a team player and assisted me numerous times with C level presentations. Anupa has the vision to bring new ideas to light and the work ethic to make that vision a reality. She had a large impact on the way I manage my teams and projects today.”
Tom Stazzone,
Vice President, Information Technology
Executive Coaching
“Anupa's training was informative, engaging, and the tools I learned were excellent for my field of work as an eDiscovery Project Manager. I was able to see different ways to do my job better, and add real value to my clients. I recommend the training to anyone servicing clients.”
Linda Le,
Senior Project Manager
Service Excellence Training
“When a new person started on our team, we would just sit them at their computer and give a few reading materials to get them started. Anupa was able to identify an organized process outlining the critical tasks, resources and timelines to get new employees on a defined and agreed-upon 60-day training plan. It's helped make new employees more productive quickly, but in an organized way. I feel like it also shows the employees that we care about them. Great process.”
Gary Suffir,
Sr. Client Services Director
Custom Solution - New Hire Onboarding
“The trainers understand how people think and behave. This has been critical in making substantive changes to the way we work. They also understand that time is money, so their methodology constantly connects behaviors to service and the bottom line.”
Sapna Haladi,
Attorney
Service Excellence Training
“Anupa is a rare individual whose inspiring nature is reflected in her work product. Dedicated to the betterment of the employee, I witnessed first-hand the advantages her programmes brought at an organisational level as well as an individual one. Every attendee of her training sessions gained valuable skills that were then exhibited in their working practices.”
Phil Demetriou,
Director, Legal Solutions
Difficult Conversations for Managers
“It was eye-opening for me to see where I was strong in managing my team, and to see my blind spots. I recognize now the Managerial Courage issues that I have been struggling with, and need to strengthen to better lead my team, and ultimately to better serve our clients. I now have tools that I never had before.”
Leann Godley,
Sales Manager
Communications Best Practices